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Genesys Cloud is a cloud-based platform that offers a variety of communication and collaboration tools for businesses. You can access and use Genesys Cloud services from any device and integrate them with popular applications such as Microsoft Teams, Chrome, and more. Log in to Genesys Cloud and discover how to create the best experiences for your customers and employees.
Deliver detailed, up-to-date employee profile and contact information across your company. Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Genesys Cloud is available anywhere, anytime to your employees.
Elija una solución sin riesgos. La plataforma de contact center Genesys PureCloud ofrece opciones de suscripción flexibles que se adecuan perfectamente a las necesidades de su negocio. Y no hace falta que invierta en hardware, incluso si desea añadir servicios de voz.
Genesys Cloud is a platform that unifies customer and agent experiences across phone, email, chat, text and social channels. It offers voice, digital, AI, analytics and workforce management capabilities, as well as integrations and apps, with a microservices-based architecture and a high level of security and reliability.
Descubra cómo el software del centro de llamadas PureCloud puede simplificar sus necesidades más complejas. Descargue el folleto para conocer cómo las llamadas, correos electrónicos, chats y comentarios sociales se convierten en una conversación perfecta.
Aprenda cómo descargar e instalar el Softphone PureCloud para usar una computadora o computadora portátil con auriculares USB para realizar llamadas. El Softphone PureCloud es compatible con Windows y requiere la configuración de administración de PureCloud Softphone por el administrador de telefonía.
15 de oct. de 2018 · Learn how PureCloud makes customer experiences simple and effective for call centers of all sizes. https://bit.ly/2CMulwk.
