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  1. www.zendesk.es › blog › help-desk¿Qué es un help desk? ¿Cómo funciona? ¿Cuáles son sus ventajas?

    Un help desk es un equipo centralizado dentro de una empresa que atiende a empleados o clientes de forma masiva, utilizando un producto de software para organizar las conversaciones.

  2. www.salesforce.com › mx › resourcesHelp Desk: ¿qué es y cómo implantarlo? | Salesforce

    Aprende qué es un help desk, un sistema de apoyo al cliente que centraliza la comunicación y mejora la experiencia de atención. Descubre cómo crear un help desk eficiente y cómo Salesforce puede ayudarte a lograrlo.

  3. www.atlassian.com › itsm › service-request-managementHelp Desk: Functions, Benefits, Features and Software - Atlassian

    Learn how to run a help desk that provides a single point of contact, answers questions, freezes time, and measures customer satisfaction. Compare help desk and service desk, and discover the best practices and software for your company.

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  5. www.zendesk.com › blog › help-deskWhat is a help desk? Definition, benefits & functions

    26 de ene. de 2024 · Learn what a help desk is, why it's important for customer and employee satisfaction, and how to choose the right software for your business. Find out the difference between a help desk and a service desk, and get tips on staffing and characteristics of a good help desk.

  6. www.hubspot.com › products › serviceHelp Customers Faster With Help Desk & Free Ticketing Software |...

    Help Desk & Free Ticketing Software. Keep track of customer requests in one unified help desk that connects to your CRM database. Get started free. Provide personalized, AI-powered support to your customers. Save time, reduce errors, and streamline service processes. Improve rep efficiency and time to resolution.

  7. blog.hubspot.com › service › customer-service-deskWhat is a Customer Service Desk? (and How to Improve the Customer...

    2 de may. de 2019 · Learn what a customer service desk is, how it can help you improve your customer experience, and what features to look for in a service desk software. Compare service desk with help desk and ITIL, and see examples of service desk tools like HubSpot.

  8. blog.hubspot.com › service › best-help-desk-softwareHelp Desk Support: What It Is & 9 Best Software Examples -...

    15 de abr. de 2022 · Learn what help desk support is, how it works, and why it's essential for customer service teams. Explore nine help desk software options with different features and pricing plans.