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  1. www.milestonesys.com › supportMilestone Systems | Support resources and community

    Get support and professional advice from Milestone Systems. Learn about Milestone products, connect with other Milestone users, view online manuals, get the latest downloads and more.

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      Milestone Care ist ein umfassendes Service- und...

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      Access resources and forums for Milestone VMS solutions....

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  2. supportcommunity.milestonesys.com › s › articleUsing the Milestone Diagnostics Tool

    28 de jun. de 2016 · During the course of troubleshooting a technical support issue, you may be asked to gather certain diagnostic data including (but not limited to) Milestone XProtect log files, Milestone XProtect configuration data, Microsoft Windows system information, etc.

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  4. supportcommunity.milestonesys.com › s › knowledgebaseKnowledgeBase - Milestone Sys

    XProtect® Smart Client users frequently see the message "Server lost connection to camera" and/or live video frequently drops out. This article will provide you with some troubleshooting steps for this issue.

  5. learn.milestonesys.com › home_troubleshootingMaintaining and Trouble-shooting XProtect - Milestone Sys

    In this course, you troubleshoot connectivity issues in an XProtect VMS installation, using basic troubleshooting tools. After completing this course, system integrators and administrators will be able to: Diagnose and resolve a user login issue. Diagnose and resolve a Recording Server connectivity issue.

  6. doc.milestonesys.com › latest › en-USTroubleshooting - Milestone Sys

    Troubleshooting. A problem which may occur with XProtect Screen Recorder is that the recording server and the computer with XProtect Screen Recorder installed cannot connect. These are probable causes: The configured TCP port is not open on the firewall that the XProtect Screen Recorder is installed on.

  7. doc.milestonesys.com › latest › en-usTroubleshooting XProtect Mobile - Milestone Sys

    Q&A regarding issues such as failure to connect between XProtect Mobile clients and server.

  8. doc.milestonesys.com › latest › en-USInstallation (troubleshooting) - Milestone Sys

    If you cannot install XProtect Smart Client (64-bit) on your operating system, install an earlier version of XProtect Smart Client or update your OS.