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  1. 29 de nov. de 2023 · Jobs to be done (JTBD) refers to a business theory, framework, and perspective on why customers buy products. Jobs to be done theory, also called jobs theory, posits that people don’t buy products; they “hire” them to do jobs, such as solving a problem or fulfilling a desire.

  2. 10 de dic. de 2023 · The Jobs to be Done (JTBD) Framework is of paramount importance in innovation and digital transformation, offering a strategic and customer-centric approach. In the innovation domain, this framework prioritizes customer needs, offering insights into unmet needs and guiding proactive problem-solving.

  3. 16 de jul. de 2020 · What are jobs to be done? Here are 4 real-world examples of Harvard Business School Professor Clayton Christensen’s jobs to be done theory in action.

  4. 28 de jun. de 2022 · At the most basic level, Jobs to Be Done — or JTBD, as it’s often referred — is a framework that helps product and marketing teams understand why consumers buy the products they do. The idea behind this theory is that people don’t really buy products, they hire products to do a particular job.

  5. 11 de ago. de 2016 · The jobs to be done theory (sometimes shortened to JTBD) was first introduced by Harvard Business School Professor Clayton Christensen. In the online course Disruptive Strategy, Christensen explains that people “hire” different products or services to do “jobs” they need to be done.

  6. Successful innovators identify poorly performed “jobs” in customers’ lives—and then design products, experiences, and processes around those jobs.

  7. What is Jobs-to-be-Done? Jobs-to-be-Done (JTBD) is best defined as a perspective — a powerful lens through which companies can observe markets, customer needs, competitors, and market segmentation differently, and in doing so, make their success at innovation far more predictable and profitable.

  8. What is the Jobs to be Done Framework? The jobs-to-be-done framework is an approach to developing products based on understanding both the customer’s specific goal, or “job,” and the thought processes that would lead that customer to “hire” a product to complete the job.

  9. Jobs to Be Done (JTBD) is a lens that reveals the circumstances—or forces—that drive people and organizations toward and away from decisions. Here are 3 critical considerations to keep in mind! A person or organization can have multiple “jobs”

  10. 4 de ago. de 2021 · As researchers we’re well-equipped to answer these questions using different approaches and frameworks, including the Jobs-to-be-Done (JBTD) framework that is gaining more and more traction among our research community.

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