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Hace 1 día · Con Dynamics 365 Contact Center y al aprovechar sus capacidades de IA, vemos un futuro en el que nuestros equipos de soporte ofrecerán ese nivel de servicio todos los días». — Stephen Currie, Vicepresidente de Operaciones de Soporte, Synoptek; Permanezcan atentos a la disponibilidad general de Dynamics 365 Contact Center el 1 de julio.
Hace 1 día · Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers generative AI to every customer engagement channel.With general availability on July 1, this standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current ...
Hace 3 días · Medio especializado en Customer Experience y Contact Center. Nos centramos sobre todo en España, Latino América y Marruecos. La web de noticias sobre los Contact Centers
Hace 2 días · What is CCaaS? Also known as a hosted contact center, CCaaS is a cloud-based solution that can handle customer communications and route customer inquiries through the proper channels.
Hace 6 días · World's Largest Contact Center Association, We organize the most prestigious awards and conferences in the industry. Massive Social Network and over 40,000 articles. Join FREE.
Hace 1 día · June 4 (Reuters) - Microsoft (MSFT.O) on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is ...
Hace 4 días · The Ohio History Center is located at 800 E 17th Ave, Columbus, OH, 43211, at the intersection of I-71 & 17th Avenue (Exit 111). Operating Hours Wednesday–Sunday • 10 a.m.–5 p.m.