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Genesys Cloud CX™ is the world’s leading AI‑powered experience orchestration platform. With it, you can coordinate every step of your customer and employee experience by shaping journeys for moments that matter. Trusted by businesses of all sizes in over 100 countries, Genesys Cloud CX is the leading customer and employee experience ...
The PureCloud platform gives you a flexible environment that instantly scales to meet peak demands. Meet evolving customer demands with continuous feature and capability updates. Understand what’s happening. Interactive dashboards give you a consolidated view of customers, call centre agents and interactions — across all channels and locations.
Deliver detailed, up-to-date employee profile and contact information across your company. Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Genesys Cloud is available anywhere, anytime to your employees.
Genesys Cloud is a cloud-based contact center platform for EMEA region. Log in with your email and password to access its features.
Genesys Cloud product solutions, subscriptions, license tiers, and comparison plans.
PureCloud
Deliver detailed, up-to-date employee profile and contact information across your company. Search by skill, explore the organizational hierarchy, and synchronize data across enterprise systems. Cloud-based and accessible on any mobile device or web browser, Genesys Cloud is available anywhere, anytime to your employees.
