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  1. Call our 24-hour claims line at 1-800-MYAMFAM or file a claim online at amfam.com. If your claim is a result of wind or hail damage, you can even text STORM to AMFAM to file your claim. Before you start the process to file a claim, it's helpful to have the following information available.

    • File a Claim

      Need to easily file a claim online with American Family...

    • Life

      Life Insurance Claims With American Family Life Insurance...

    • Auto Insurance Claims

      If you’ve been in an accident, please seek assistance...

    • Dreams Restored Program

      Our auto claims service is fast and convenient, so you can...

  2. Call us anytime at 1-800-MYAMFAM (1-800-692-6326). We’re here for you 24/7 via our Automated Pay By Phone system for billing, getting a quote*, new policy, general service questions, and claim reporting. Monday - Friday from 7AM to 10PM CT Saturday from 8AM to 8PM CT Sunday from 12PM to 8PM CT

  3. Questions about your CONNECT insurance policy or claims? Find the contact info you need, including customer service & claims phone numbers.

  4. Report your American Family Insurance claim by calling our 24-hour line at 1-800-MYAMFAM or follow the link to complete our online form.

  5. Find information on filing an insurance claim with CONNECT, powered by American Family Insurance. Plus, learn about common insurance claims.

  6. We're available 24 hours a day, 365 days a year. Filing your auto or homeowners claim online is the quickest way to get the process started, but you can also report a claim anytime by calling the CONNECT claims number at 1-800-872-5246.

  7. Claims. Sales. Client Service. Hours. Monday through Friday 7 a.m. to 10 p.m. CT or Saturday 8:30 a.m. to 7 p.m. CT. Phone Number. 1-800-535-2001. Fax Number. 920-330-5607. Email Us. Send us an email. Roadside Assistance. If you already have Towing coverage on your policy and need roadside assistance, please call 1-888-742-4572.