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smg360 is a platform that provides customized data views, powerful analysis, and actionable information for customer experience management. It offers role-based reporting, AI-native text analytics, business intelligence, benchmarking, and mobile reporting app features.
- Benchmarking
Our unique portfolio of four benchmark datasets—survey,...
- Client Login
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- Smg360
SMG is a leading customer experience management platform...
- smg360 reporting app
With the smg360 reporting app, you’re able to get the right...
- smg360® services
Professional services + insights to maximize your CX...
- Benchmarking
SMG is a provider of cloud-based software solutions for the service industry. Client Access is a portal for users to log in and access their SMG products and services.
smg360® is a mobile app that provides real-time data and analytics for customer experience management. Users can customize role-based views, drill down into feedback, benchmark performance, and manage cases across channels and locations.
31 de oct. de 2023 · About this app. For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of...