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  1. help.mypurecloud.com › release-notes-home › release-notesGenesys Cloud release notes - Genesys Cloud Resource Center

    Hace 6 días · See what’s new in Genesys Cloud. View current and past releases below. Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule. For a preview of Genesys Cloud’s next ...

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  3. es-help.mypurecloud.com › canned-responses-agent-panelPanel de agentes de respuestas enlatadas - Genesys Cloud Resource...

    20 de may. de 2024 · En una futura versión, Genesys Cloud introducirá un nuevo panel de respuestas enlatadas para los agentes. El panel de respuestas enlatadas del Escritorio del Agente experimentará una transformación en su apariencia y experiencia de usuario, garantizando que a los agentes les resulte más fácil navegar por él durante las interacciones.

  4. financesonline.com › genesys-purecloud-pricingGenesys PureCloud Pricing Packages: How Much Do the Plans Cost in...

    24 de may. de 2024 · Genesys PureCloud costs $75 per agent, per month for the Cloud 1 plan. The price goes up to $110 per agent per month for Cloud 2. Finally, Cloud 3 costs $140 per agent per month. All plans are billed annually. The company doesn’t offer a free plan, but you can test the capabilities of the software with their 30-day free trial.

  5. help.mypurecloud.com › release-notes-home › media-tier-release-notesMedia Tier release notes - Genesys Cloud Resource Center

    15 de may. de 2024 · Media Tier release notes. Subscribe to Release Notes. View a summary of the improvements and fixes in the latest update to cloud media control services for BYOC Cloud and Genesys Cloud Voice, and to hardware devices for BYOC Premises.

  6. es-help.mypurecloud.com › announcementsAnuncios - Genesys Cloud Resource Center

    6 de may. de 2024 · Hogar. Anuncios. El objetivo de Genesys es proporcionar a los clientes información puntual sobre las actualizaciones de funciones y plataformas y la retirada de funciones. Este artículo incluye un registro categorizado de las actualizaciones de interfaz y experiencia de usuario (UI/UX), plataforma y obsoletas.

  7. help.mypurecloud.com › releasenote › may-6-2024May 6, 2024 - Genesys Cloud Resource Center

    6 de may. de 2024 · Genesys Cloud - May 6, 2024. Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the Genesys Cloud release schedule.

  8. know.genesys.com › homeGenesys Knowledge Network

    9 de may. de 2024 · The Genesys Knowledge Network is your all-in-one access point for Genesys resources. Browse our library of product-specific information and discussions, or log in for a personalized experience that includes access to resources for Genesys Cloud, PureConnect, Genesys Engage on-premises, Pointillist, and Genesys Multicloud.