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BMC Helix ITSM is a cloud-based solution that transforms the best-practice ITSM principles of Remedy to provide unprecedented ROI and innovation. Learn how BMC Helix ITSM offers predictive, multi-cloud, agile, and self-service capabilities for IT service management.
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BMC Helix ITSM enables you to create world-class, omni-channel service experiences for your users, integrating self-service and empowering service agents to deliver the best possible human-led support.
BMC Helix Remedyforce is a cloud-based ITSM solution that combines IT operations management and cognitive capabilities. It offers comprehensive functionality, intuitive dashboards, and smart business practices for service requests, incidents, and lines of business.
BMC Helix Remedyforce, built on Salesforce App Cloud, provides high-speed service management with minimal capital investment for mid-market and growing enterprises. Improve efficiencies by simplifying and automating routine tasks; Reduce total cost of ownership by enabling users to resolve common issues on their own
BMC Helix Remedyforce is a cloud-based IT service management solution that runs on Salesforce. It offers features such as self-service, knowledge management, incident and problem management, configuration and asset management, change and release management, and more.
345 in-depth reviews from real users verified by Gartner Peer Insights. Read the latest BMC Remedy Service Management Suite (Legacy) reviews, and choose your business software with confidence.
Remedy es una plataforma transformadora de la gestión de servicios que mejora drásticamente la prestación de servicios de TI. La experiencia de usuario intuitiva se desarrolla alrededor de funciones, no de módulos, para ayudarle a ser más productivo con menos esfuerzo.
