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Aprenda qué es un software de help desk, cómo funciona y qué ventajas tiene para el servicio de atención al cliente y de TI. Descubra las 10 mejores soluciones de software de help desk y cómo elegir el adecuado para su negocio.
15 de may. de 2024 · Learn how to choose the right help desk software for your business from a comprehensive comparison of 13 tools. Zendesk is the top-rated help desk software that offers omnichannel support, AI-powered features, and integrations.
Freshdesk is a cloud-based platform that helps you manage customer service tickets, automate workflows, and optimize operations with AI. Whether you need chat, email, or phone support, Freshdesk offers a unified solution with advanced features and integrations.
Un help desk es un equipo que atiende a clientes o empleados con un software para organizar las conversaciones. Descubre cómo un help desk puede beneficiar a tu negocio, cuál es la diferencia con un service desk y qué software de atención al cliente puedes usar.
Los 12 mejores softwares de help desk y de asistencia. Echemos un vistazo más detenidamente a algunos de los mejores softwares de asistencia remota en 2024. TeamViewer. Recursive Labs. CoBrowse.io. GoTo Resolve. Zoho Assist. Splashtop. RemotePC HelpDesk. BeyondTrust Remote Support. ConnectWise ScreenConnect Support. Endpoint Central MSP.
15 de abr. de 2022 · Learn what help desk support is, how it works, and why it's essential for customer service teams. Explore nine help desk software options with different features and pricing plans.
Learn how IBM Watsonx Assistant can help you create a modern help desk that enables customer self-service, employee self-service and collaborative assistance. Discover the benefits, use cases, best practices and myths of help desks and how Watsonx Assistant can automate and optimize your support workflow.
